Employee Feedback

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Engagement surveys, feedback forms, and suggestion boxes are popular feedback tools to listen to and understand employees. The problem is that these tools attract critical input by design.

Psychological safety and honesty are vital for high-performing teams, but can clash. Polite cultures may hinder accountability. Reward honesty, model vulnerability, and use tools to enable open communication while ensuring psychological safety.

Organizational psychology shows the best response to critical employee feedback is often not immediate action, but communication - listening to understand concerns and sharing context. Focusing on small viable solutions while engaging in constructive dialogue builds trust and alignment.

Companies should shift from traditional methods like annual surveys to a continuous feedback culture to enhance employee feedback. Implementing frequent feedback, feedback training, and pulse surveys can build trust, increase engagement, and encourage constant growth.

Our research delves into the connection between specific soft skills and peer feedback to understand how to create and sustain a feedback culture.

แบบสอบถาม Engagement, แบบฟอร์มการให้และรับ Feedback และกล่องรับความคิดเห็น ล้วนเป็นเครื่องมือการให้และรับ Feedback เพื่อรับฟังพนักงาน แต่ปัญหาคือเครื่องมือเหล่านี้มักดึงดูดความคิดเห็นที่เป็นไปในเชิงลบมากกว่าเชิงบวก

Effective communication is vital for business for growth and success. Putting in place a feedback culture, a culture where every employee feels that they can share feedback with another person, increases organizational agility, resilience, and health.